Diagnostics may take 5 minutes or a few business days (For motherboard issue devices) depending on any specific situation.
If we travel to you and after a diagnosis, the technician recognizes the device as not repairable, a traveling fee will apply.
By dropping off your device for repair or diagnosis, you are giving consent. You are acknowledging that PHONE REPAIR DOCTORS LLC will attempt the necessary steps to diagnose or repair your device including the process of opening the electronic device and therefore that device will lose its original seal between the frame and the screen.
Every repair can carry a risk of losing the life of the device depending on the conditions of the phone at the time of the repair.
When a repair is requested for a specific problem, it may require additional necessary repairs to complete the repair, which may result in additional charges. We will try to honor the quote given; however, the price may fluctuate depending on the repairs needed. We will also try informing the customer of any changes before repairing.